Patients and visitors

 
Patients
To remember when staying in hospital:


1. Don't forget to pack your toothbrush

Always a good idea when staying in hospital. Bring items for washing, personal cleanliness, grooming and a towel.  

2. Pack appropriate Clothes

Come prepared. During your stay it is likely that you will need nightwear, normal clothes, dressing gown, underwear and appropriate footwear (slippers). Sorry we are unable to offer a laundry service.


3. Do not bring valuables
Please do not bring in valuables. If you must bring valuable items with you please hand them to your Nurse or midwife on arrival and they will give you a receipt for them.


4. A small amount of money and a good book
It is a good idea to bring a few pounds for newspapers, sweets etc, or if you want to use the bedside TV system. Alternatively nothing beats a good book, please remember your spectacles if you wear them!

5. Medicines
Please either follow the instructions within your admission letter relating to medicines or bring with you all those that you are taking in their original containers.

Visitors
Five things to remember when visiting:

1. Please visit during visiting hours
Please try to keep to the visiting hours. Visitors should be limited to two per bed at any one time. Please check with the ward for times or check the visiting times on this site.

2.  Say it with flowers
Always check with the nursing staff on the ward before bringing fresh flowers and plants as some wards have restrictions on these to prevent the spread of germs.

3. Help us fight the bugs
We have made great strides with infection control, help us by using the hand gel provided each time you visit. Please do not sit on the beds.

4. Please don't visit if you are unwell
Please don't visit if you are suffering or recovering from an infectious illness such as diarrhoea, vomiting, coughs or colds. You can get free health advice, 24hrs a day from NHS Direct: 0845 4647.

5. Parking
Like most hospitals, car parking is limited. During the week you may find it easier to park after 4pm. Please remember to bring some change for the pay & display meters. Currently it is less than £2 for a 2hr stay, free parking for blue badge holders exists.

Booking your treatment – Choose and Book


In England, patients are able to choose the hospital of their choice when being referred from their GP. There are some exclusions, which is explained further at www.chooseandbook.nhs.uk, you can find out more details about our hospital from this website or by calling our Patient Advice and Liaison Service (PALS) on 01539 795497 or by email pals@mbht.nhs.uk.

If you wish to choose one of our hospitals please mention this to your GP.


Tell us what you think

We are committed to proving the most comfortable and positive experiences possible for our patients and visitors. We are constantly evaluating and looking for ways in which to improve.

If you have any constructive feedback, or indeed just want to tell us about your experiences at one of our hospitals, then please drop us a line using the form below.  The form is sent to our Head of Patient Experience for review.

If you wish to complain, please see our Complaints, Compliments and Concerns page.  Please do not rely on this method (email) for urgent requests.


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Find out more

For further information, including contact details, directions, hospital facilities, visiting hours and car parking, please select a hospital from the list below:

PatientRecords
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