Freedom to Speak Up

 

Freedom to Speak Up (FTSU) – Raising and Escalating concerns

UHMBT launched its FTSU campaign shortly after the publication of the FTSU review which was undertaken by Robert Francis in order to enable the lessons learnt in the Mid Staffs scandal to be taken forward.

We were one of the first Trusts in the country to appoint a Freedom to Speak Up Guardian, and as such we are recognised nationally as leaders in supporting staff.

The FTSU campaign, making Raising Concerns business as usual does not succeed in isolation and is intrinsically linked to the culture of the organisation. The Behavioural Standards Framework underpins this culture, so that everyone who works in UHMBT feels confident and supported to raise and report concerns for the benefit of all.

If any staff, volunteers, trainees, students or governors have any concerns regarding patient or staff health and safety, professional or ethical misconduct, bullying, or any other matters that do not reflect what we expect as part of our vision and values, Heather Bruce (our FTSU Guardian) is here to offer advice and support. Heather’s role is to provide guidance and advice on how those working in our hospitals may raise and escalate concerns, including outside of usual line management structures.

If you want to discuss a concern with Heather, do not hesitate to get in touch and a meeting can be arranged at a time and place to suit you. All concerns are treated confidentially.

How to raise a concern

Step 1

If possible, raise your concern at the time.

Step 2

Raise with your line manager if that is appropriate.

Step 3

If you remain concerned, contact heather.bruce@mbht.nhs.uk on 07890 587013

Step 4

If you do not feel that the matter has been handled correctly, you can contact:

• David Walker, Medical Director, on; david.walker@mbht.nhs.uk

• Bruce Jassi, Lead non-executive Director, on; bruce.jassi@mbht.nhs.uk

• Aaron Cummins, Chief Executive, on; aaron.cummins@mbht.nhs.uk

Step 5

If you feel that this matter cannot be dealt with within the Trust then you can raise your concern by phoning the national whistle-blowing helpline on 0800 0724725 or contacting the Care Quality Commission; www.cqc.org.uk

Don’t forget that at any time, you can contact your Union Reps and/or our Respect Champions for advice and support.

Don’t forget you can download the FTSU App for free

Just go to the App store or Playstore and look for UHMBT, Freedom to Speak Up or any of our main sites and you will find it. The app allows you to raise concerns from your phone. The app also has links to our policy – please remember that if you put your concern in anonymously then you will not get feedback.

Updated May 2018

If you have a concern about a risk, malpractice or wrongdoing at work we hope you will feel able to raise it at first with your line manager or lead clinician.
If you do not feel this is appropriate then contact the Freedom to Speak Up Guardian for the University Hospitals of Morecambe Bay NHS Foundation Trust.

HEATHER_BRUCE_EDIT.jpg

heather.bruce@mbht.nhs.uk

Other members of the Freedom to Speak Up focus group are Bruce Jassi, Lead Non-Executive Director, Dr David Walker, Medical Director, and Rachel Hunt, Workforce Business Partner, and can all be contacted through the Global Address book by email.

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