Urgent Treatment Centre

 

Please note that the Urgent Treatment Centre at Westmorland General Hospital is not able to treat emergencies including chest pains, severe breathing difficulties, mental health issues or suspected strokes etc. Patients who experience these conditions need to be treated urgently so should either dial 999 or attend the Emergency Departments at either the Royal Lancaster Infirmary or Furness General Hospital in Barrow.


The Urgent Treatment Centre (UTC) based at Westmorland General Hospital provides some urgent care services along with overnight GP cover provided by Cumbria Health on Call (CHoC). 

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The service offers patient assessment and treatment for a wide range of non-life threatening conditions from strains and sprains to broken bones and minor illnesses. Various assessments such as x-rays are available between the hours of 9am-8pm (with on call cover overnight). Appointments can be pre-booked via NHS 111.

Patients who visit the UTC will be seen as quickly as possible, in order of their clinical need. Between 11pm and 8am GP cover is provided by CHoC, and may be limited due to on call duties. Out of hours it is recommended that patients contact NHS 111.

GPs can refer patients to the UTC for assessment and diagnosis to decide the best place for them to receive their treatment.

This assessment process avoids unnecessary admissions and ambulance journeys to the acute hospitals. Patients who present in the UTC with serious or life threatening conditions may be transferred to A&E at the RLI, FGH or Royal Preston Hospital (RPH).

The UTC is not able to treat emergencies such as, central chest pain, severe breathing difficulties, mental health issues or suspected strokes etc. Patients who experience these conditions need to be treated urgently so should either dial 999 or attend the Emergency Departments at either the Royal Lancaster Infirmary or Furness General Hospital in Barrow.

Contact details

Westmorland General Hospital
Burton Road
Kendal
LA9 7RG
Tel: 01539 716570


Updated November 2018

Further information

UTC information leaflet

Hospital directory

A comprehensive directory of all the Trust’s services and departments.

Directory of services & departments

Live Urgent Treatment Centre waiting times

Average UTC waiting times at Westmorland General Hospital :

0 minutes

00 hours, 00 minutes

Last updated: 03:50

The above Urgent Treatment Centre average wait times display the amount of time it takes for a patient to be seen by a Doctor or Specialist Registered Nurse from their time of arrival at the department.

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