Dementia Friendly Care


Across Morecambe Bay we're working hard to make a difference when it comes to dementia care; using innovation and collaboration we're tackling the condition in a variety of ways.

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What is Dementia?

The word dementia describes a set of symptoms that may include memory loss and difficulties with
thinking, problem-solving or language. A person with dementia may also experience changes in their mood or behaviour.

Dementia is caused when the brain is damaged by diseases, such as Alzheimer's disease or a series of strokes. The specific symptoms that someone with dementia experiences will depend on the parts of the brain that are damaged and the disease that is causing the dementia.

Patient Centred Care

When a person with dementia finds that their mental abilities are declining, they often feel vulnerable and in need of reassurance and support. The people closest to them - including their carers, friends and family - should do everything they can to help the person to retain their sense of identity and feelings of self-worth.

We aim to deliver care centred around the needs of the person with dementia. It's important that we involve not only the person themselves, but their families and carers in the assessment, care planning and updates on the care we give.

Now open - The Bay Dementia Hub offering information on the aims and ambition of the country's first dedicated drop in "one stop shop" for advice and information on dementia.

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Butterfly Scheme

When someone with Dementia is admitted to hospital, they are given the option of joining the Butterfly scheme.

The butterfly scheme involves a discrete butterfly being displayed on the patient's room door and their records so that staff are made aware that the person may need extra care and attention and, above all, are always safe.

We also offer a forget me not passport for every inpatient admitted who has Dementia. This is completed by the families and carers, and tells us how to care for the person based on their individual preferences.

UHMBT ensures all clinical staff complete dementia awareness training through our Butterfly Scheme, together with expert facilitators trained at University of Stirling delivering classroom based teaching for Alied Health Professionals with accreditation

Our Registered Nurses are offered an Older Person Pathway Training Programme managed by the Matron for Dementia.

Dementia Menu

UHMBT offers a dementia menu for people staying with us that might struggle at mealtimes. 

Using the information provided by family or carers through the Butterfly Scheme, the person can receive a personalised menu which helps to reduce the stress of mealtimes and eating. 

The menu offers lighter meal options, such as foods which need reduced supervision and can be eaten without cutlery.

It also provides the opportunity for patients to have snacks - eating “little and often” as needed.

The menu provides extra nutrition as needed, whilst ensuring a dignified approach to mealtimes. 

Dementia Buddy Scheme

Thanks to a generous donation from the Royal Voluntary Service, we have launched a new dementia buddy programme at the Trust. There was a very positive response from the general public and we now have a waiting list for dementia buddy volunteers.

Our dementia buddy will help in-patients with activities to trigger happy memories, as well as providing companionship and reading to them.

Dementia Buddy Programme

Dementia Champions

Each clinical area should have a dementia champion to support dementia awareness. This includes updating staff on how person centred support can be given, be a point of contact for families and carers, and ensuring clinical practice is up to date for their areas.

For every unplanned admission, everyone aged 75 or more is screened for frailty, which always includes dementia or cognitive impairment (confusion memory problems). All patients who are identified as frail are now entitled to comprehensive geriatric assessment - a complete assessment of needs that involves family and carers. This is done by a Care of the Elderly Team, who can be found at both the Royal Lancaster Infirmary and at Furness General Hospital.

Contact Us

The Care of the Elderly team can be reached on the following numbers:

FGH - 07815 003764

RLI - 07815 003765

Dianne Smith is the Matron for Dementia at UHMBT. Her role is to manage the Care of the Elderly Teams, ensure person centred, safe and dignified care is delivered throughout the trust by training and development of staff, and to ensure that appropriate dementia friendly environments and high quality standards are maintained.

You can contact Dianne via email at or by telephone on 07805895862.

Updated November 2018

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