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Hospital contact numbers

COVID-19 (Coronavirus)

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BHCP Stakeholder briefings

The symptoms of coronavirus (COVID-19) are usually mild, but some people can become very unwell.

The main symptoms of coronavirus are:

  • high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

Most people with coronavirus have at least one of these symptoms.

Use the 111 online coronavirus service if you have any of these symptoms. Call 111 if you cannot get help online. Do not go to places like a GP surgery, hospital or pharmacy.

Only call 111 if you cannot get help online.

Babies and children

Call 111 if you're worried about a baby or child.

If they seem very unwell, are getting worse, or you think there's something seriously wrong, call 999.

Do not delay getting help if you're worried. Trust your instincts.

Get more advice about coronavirus in children.

Staying at home if you have symptoms (self-isolation)

If your symptoms are mild you must not to leave your home. This is called self-isolation.

  • Anyone with symptoms must self-isolate for 7 days from when their symptoms started.
  • Anyone who does not have symptoms must self-isolate for 14 days from when the first person in your home started having symptoms.

Read more about when to self-isolate and what to do.

Children can get coronavirus (COVID-19), but they seem to get it less often than adults and it's usually less serious.

What to do if your child has symptoms of coronavirus

The main symptoms of coronavirus are:

  • a high temperature
  • a new, continuous cough – this means coughing a lot, for more than an hour, or 3 or more coughing episodes in 24 hours
  • a loss or change to sense of smell or taste – this means they cannot smell or taste anything, or things smell or taste different to normal

Use the 111 online coronavirus service if your child is 5 or over. Call 111 if they're under 5.

What to do if your child seems very unwell

Children and babies will still get illnesses that can make them very unwell quickly. It's important to get medical help if you need it.

Call 111 or your GP surgery if your child:

  • is under 3 months old and has a temperature of 38C or higher, or you think they have a fever
  • is 3 to 6 months old and has a temperature of 39C or higher, or you think they have a fever
  • has other signs of illness, such as a rash, as well as a high temperature (fever)
  • has a high temperature that's lasted for 5 days or more
  • does not want to eat, or is not their usual self and you're worried
  • has a high temperature that does not come down with paracetamol
  • is dehydrated – for example, nappies are not very wet, sunken eyes, and no tears when they're crying

Call 999 if your child:

  • has a stiff neck
  • has a rash that does not fade when you press a glass against it (use the "glass test" from Meningitis Now)
  • is bothered by light
  • has a seizure or fit for the first time (they cannot stop shaking)
  • has unusually cold hands and feet
  • has pale, blotchy, blue or grey skin
  • has a weak, high-pitched cry that's not like their usual cry
  • is drowsy and hard to wake
  • is extremely agitated (does not stop crying) or is confused
  • finds it hard to breathe and sucks their stomach in under their ribs
  • has a soft spot on their head that curves outwards
  • is not responding like they usually do, or not interested in feeding or usual activities

Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.

To help yourself stay well while you're at home:

  • stay in touch with family and friends over the phone or on social media
  • try to keep yourself busy – you could try activities like cooking, reading, online learning and watching films
  • do light exercise at home, or outside once a day.

For more advice, see:

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Links to more information about coronavirus

Government information and advice

NHS test and trace

Bereavement advice and support

For information about changes to services and funeral arrangements, see bereavement advice and support.

Information for health professionals

NHS England: coronavirus for health professionals

Advice in other parts of the UK