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Hospital contact numbers

Contact our Corporate Communications Team

Our Corporate Communications team manages all media enquiries, internal communications to staff, the Trust social media channels and all filming / photography requests. We pride ourselves on responding quickly to journalists and other stakeholders in an open and honest manner, and will accommodate requests whoever possible.

During office hours (Monday-Friday, 8.30am - 5pm), please direct all press enquiries regarding the Trust and its staff or patients to the Corporate Communications Team on the below details:

Email: communications.team@mbht.nhs.uk

Phone: 01539 716675

We will respond to you as quickly as we can but no longer than two working days. If your query is urgent, please follow your email with a phone call to the team.

Journalists must contact the Corporate Communications team first. Please do not approach our staff directly.

For any urgent out of hours communications and press matters, please call the hospital switchboard on 01539 732288 who will be able to transfer you to the on-call Senior Manager. Please note that this is only for urgent enquiries that can’t wait until the next working day to be picked up by the Corporate Communications team.

All proposals will be considered and accommodated where possible and appropriate. Proposals for filming can be emailed to communications.team@mbht.nhs.uk, and should include the following information:

  • Name and organisation
  • Production working title
  • Delivery format
  • Target audience
  • Duration
  • When it will be shown / whether it has been commissioned
  • Purpose of production
  • Proposed subject/s covered by filming (including staff and patients)

To enable us to provide a condition check, the requester needs to provide the patient’s full name, date of birth and address. We will only release the information if we have this information and we have the patient’s or their next of kin’s consent.

Please note that we will not release full details about the patient’s condition or injuries. We will only confirm a brief indication of the patient’s condition, such as they are stable, seriously ill, etc. Once the patient is discharged from our care, we will not release any information.