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Our Improvement work

Hive transformation programme banner

The Hive Improvement Centre is UHMBT’S new approach to continuous quality improvement which builds on the learning, tools, skills and expertise that the Trust has developed over the years through our programmes of Listening into Action and Quality, Service Improvement and Redesign (QSIR).

The Hive is about bringing people together with a shared purpose to improve or transform what we are doing for the benefit of our patients and colleagues. Part of Corporate Operations and led by Associate Director of Engagement and Operations, Liz McDougall with executive support by Chief of Operations, Kate Maynard.

The Hive Improvement Centre’s approach is to support transformation and improvements by:

  • Focusing on the patient
  • Having a clear aim
  • Linking to the organisations vision and values
  • Involving the right people
  • Measuring throughout
  • Exploring ideas for change
  • Testing throughout
  • Working at pace
  • Delivering sustainable change
  • Reflecting and sharing the learning
  • Celebrating

The Hive approach is currently supporting several projects:

The Build a Better Bay transformation programme was initiated to support the recovery response to COVID-19, with a focus on ensuring we captured all the positive learning during COVID-19 with the underlying principle of ‘no going back’. Ultimately, it will lead to new clinical models of care being established to support and ensure the delivery of sustainable services.

The Women’s and Children’s HIVE uses the Hive methodology to support delivery and a clinically engaged programme of work which focuses on maximising patient safety through robust governance processes as well as the learning taken and cascaded. It is linked with the Corporate Governance team and is helping to test out new ideas for our governance framework going forward.

The Hive also supports staff to make improvements big or small by providing:

  • Training in quality improvement
  • Advice, coaching or guidance with specific projects/improvements
  • Quality improvement tools and approaches Information and resources

You can follow The Hive on Twitter to keep up with the latest developments and continuous improvement work by teams and individuals across the Trust. Go to the tabs at the top of this page for more information on how you can get in touch/get involved with the trust.