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Hospital contact numbers

Westmorland General Hospital

Key services

Westmorland General Hospital (WGH) is the Trust Headquarters of University Hospitals of Morecambe Bay NHS Foundation Trust. It provides a range of ‘general hospital’ services including elective operations, outpatient appointments and midwifery-led maternity services, together with an Urgent Treatment Centre.

Please note that the Urgent Treatment Centre is not the same as an A&E so is not able to treat emergencies. It can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

Visiting times

See the visiting times for Westmorland General Hospital.

How to find us

Westmorland General Hospital
Burton Road

Switchboard: 01539 732288

What3words is a mobile app that helps to make locations more accessible. You can use the what3words website or free app (available on iOS and Android) to reach specific locations on each hospital site. The What3words address are shown starting with ///

Click on the links below for more details

Westmorland General Hospital - Main entrance ///liner.circle.melt

Westmorland General Hospital - Outpatients entrance ///lawn.rooms.patch

Westmorland General Hospital - Helme Chase entrance ///grace.cabin.groups

Westmorland General Hospital - Kitchens/Supplies entrance ///eagles.chefs.foal

Westmorland General Hospital - Pharmacy/Pathology supplies & mortuary ///fund.twist.lend

Westmorland General Hospital

Sat Nav: LA9 7RG

Car parking

There are parking spaces for people with blue badges in front of all the main entrances and in the main pay and display car park. Blue badge holders do not need to pay for parking at the hospital. There are also limited free 20 minute short stay parking spaces in front of entrances.

The pay and display machines take coins, notes, debit/credit cards and contactless payments.

Parking prices
    * Up to 1 hour - £1.50
    * Up to 2 hours - £2.50
    * Up to 4 hours - £4.20
    * Up to 8 hours - £7.50
    * Up to 24 hours - £9.00
    * Weekly ticket - £10.00 (contact General Office via switchboard)

Please note: Patients and visitors who drive to our hospital sites must use the designated pay and display car parks. Staff parking areas are patrolled by parking attendants, and Parking Charge Notices are issued to unauthorised vehicles.

Buses 40, 41 and 41A run regularly between Kendal town centre and Westmorland General Hospital.

See the bus timetables for Westmorland and Furness.

Plan your journey using the Stagecoach website or the Traveline website.

You can also find live bus information and fare prices on the Westmorland and Furness Council website. 

Westmorland General Hospital’s closest train station is Oxenholme Lake District which is approximately 1.5 miles away. Plan your journey using the National Rail enquiries website.

There are cycle racks located at the main entrance, the outpatients entrance, and the entrance to the Blackhall unit.

The General Offices at each of our main hospitals are able to process the reimbursement of travel costs on presentation of proof of income related benefit and your appointment letter.

Get more information about claiming travel costs on the NHS website.

On site facilities

The hospital restaurant is on level 1, and open Monday – Friday, 9am – 2pm. The food served in the restaurant is homemade and locally sourced.

A vending area is open 24 hours a day. There is also a shop and tea bar operated by the Royal Voluntary Service near the outpatients entrance of the hospital.

There is a shop operated by the Royal Voluntary Service near the outpatients entrance of the hospital which sells a range of items including newspapers, cards, snacks, cold drinks and gifts. The shop is open Monday – Friday, 10am – 12pm & 2pm – 4pm.

Open Monday – Friday, 8am – 5.30pm, selling a range of hot beverages and snacks.

Personal listening devices for people with a hearing impairment are available at most clinic reception areas. These areas display the standard RNID purple notice.
A Changing Places accessible toilet is open 7 days a week, 24 hours a day at the hospital.

General Office is on level 2 opposite the main reception desk, and open Monday – Friday 8.30am – 4pm.

Following a suggestion from staff, Governors, GPs, and members of the public, FREE Wi-Fi is now available for patients and visitors at Furness General Hospital, the Royal Lancaster Infirmary and Westmorland General Hospital. Being in hospital – whether it is as a patient on a ward or waiting for an outpatient appointment – is not where people would rather be so we hope that being able to use Wi-Fi to pass the time, will go some way to help ease the strain for them.

To access the FREE Wi-Fi, locate a wireless network called NHS Wi-Fi on your device, connect to it and then follow the on screen instructions.

Please note:

  • The guest WiFi is continuously monitored and will actively prevent access to inappropriate content.
  • Once activated your device will remain enabled for up to 7 days with no need to re-activate.
  • The system uses a ‘fair usage’ policy to ensure all users are provided with a fair proportion of the download speed available.
  • Our hospitals have comprehensive WiFi coverage, however, there are places where coverage may be weaker where you are likely to experience problems using the system.

People who take up the FREE Wi-Fi and use their own devices, do so at their own risk. There is no support available from staff at the Trust. Staff are there to care for patients and not to act as technical support if someone has trouble connecting to the Wi-Fi. We have no doubt that our patients and the public will support us with this plea.