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Hospital contact numbers

About our Trust

We are the University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT).

We are a University teaching hospital full of hard working and dedicated staff providing community and hospital services across the Morecambe Bay area - an area covering a thousand square miles in south Cumbria and north Lancashire. 

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. 

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

We employ over 7521 staff (excluding Bank only employees) or 8955 including Bank only employees. We have 625 inpatient beds in our hospitals (excluding Maternity and Abbey View). The Royal Lancaster Infirmary currently has 334 inpatient beds, Westmorland General Hospital has 41 inpatient beds, Furness General Hospital has 250 inpatient beds, and Millom Hospital has 9 inpatient beds.

We touch so many lives with the services we operate, and whatever service it is and whatever developments we make, there is a person at the end of it.

We are absolutely committed to making the Trust ‘a great place to be cared for; a great place to work’ through the delivery of the highest possible standards of compassionate care, as well as our research and education strategy to provide the very best patient and staff experience. Our key values are compassion, dignity, respect and working in partnership with our staff, volunteers and partner organisations.

We are working hard to enhance the health and wellbeing of our workforce, improving the quality of their working life and valuing their contribution to high quality patient care. Our Flourish at Work is a big part of that.

We aim to be one of the safest organisations within the NHS with our staff committed to providing safe, high quality care to patients all of the time. No matter which of our services you use, all of the team will work together to ensure that you receive the best possible care.

It is fair to say that it is the people that make our Trust what it is, and we are immensely proud of all our teams across the Bay.

Our Chief Executive, Aaron Cummins, is always keen to hear about the experiences of our patients and their families - whether they are good or not so good. You can contact Aaron using the details below:

Email: trusthq@mbht.nhs.uk

Post: Chief Executive, Westmorland General Hospital, Burton Road, Kendal, Cumbria, LA9 7RP

Phone: 01539 795366

Twitter: @aaroncumminsNHS