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Hospital contact numbers

Royal Lancaster Infirmary

Key services

The Royal Lancaster Infirmary (RLI) has a range of 'general hospital' services, including a full Accident & Emergency Department, Critical Care unit and Consultant led beds. RLI also provides a range of planned care including outpatients, diagnostics, therapies, day-case and inpatient surgery. 

Visiting times

See the visiting times for the Royal Lancaster Infirmary here.

How to find us

Royal Lancaster Infirmary
Ashton Road

Switchboard: 01524 65944

What3words is a mobile app that helps to make locations more accessible. You can use the what3words website or free app (available on iOS and Android) to reach specific locations on each hospital site. The What3words address are shown starting with ///

Click on the links below for more details

Royal Lancaster Infirmary - Centenary building entrance ///miles.pens.drift

Royal Lancaster Infirmary - Emergency Department ///flip.rocks.tree

Royal Lancaster Infirmary - Medical Unit 1 entrance ///forced.slip.tall

Royal Lancaster Infirmary - Medical Unit 2 entrance ///into.daring.trendy

Royal Lancaster Infirmary - Ashton Road Clinic ///poems.foam.river

Royal Lancaster Infirmary - Women's Unit entrance ///topped.labs.best

Royal Lancaster Infirmary - Gynaecology Outpatients entrance ///vest.vote.perky

Royal Lancaster Infirmary - Lloyds Pharmacy ///paths.logic.cares

Royal Lancaster Infirmary - Education Centre entrance ///hobbyists.beaters.riots

Royal Lancaster Infirmary - Outpatients entrance ///hotels.called.join

Royal Lancaster Infirmary - Breast Screening Unit ///duke.change.inform

Royal Lancaster Infirmary - Occupational Health and Wellbeing department ///lasted.laptop.door

Royal Lancaster Infirmary - Southfield House ///heave.zeal.ruby

Royal Lancaster Infirmary - Springville House ///pepper.honey.hoot

Royal Lancaster Infirmary - rear entrance ///fell.single.liner

Royal Lancaster Infirmary - Endoscopy entrance ///same.paint.over

Royal Lancaster Infirmary - Mortuary ///crisis.bunk.rental

Royal Lancaster Infirmary

Arriving by car
Sat Nav:

Car parking

There limited parking spaces for patients and visitors in the pay-on-foot car park on Ashton Road and in the pay and display car park in front of Medical Unit 2. There are also some 20 minute short stay parking spaces in front of entrances for picking up and dropping off.

There are parking spaces for people with blue badges in both car parks, and in front of the main entrances. Blue badge holders do not need to pay for parking at the hospital, but the badge must be displayed in the vehicle.

Please be aware that Ashton Road is owned by Lancashire County Council. All vehicles parked on Ashton Road should abide by council parking regulations to avoid a parking fine.

The pay and display machines take coins, notes, debit/credit cards and contactless payments.

    * Up to 1 hour - £1.50
    * Up to 2 hours - £2.50
    * Up to 4 hours - £4.20
    * Up to 8 hours - £7.50
    * Up to 24 hours - £9.00
    * Weekly ticket - £10.00 (contact General Office via switchboard on 01524 65944)

Please note: Patients and visitors who drive to our hospital sites must use the designated pay and display car parks. Staff parking areas are patrolled by parking attendants, and Parking Charge Notices are issued to unauthorised vehicles.

A number of buses run regularly to the Royal Lancaster Infirmary. See bus timetables on the Lancashire County Council website.

There is also a Park & Ride service available on Caton Road at the M6 junction 34 sliproad.

Plan your journey using the Stagecoach website or the Traveline website.

The Royal Lancaster Infirmary is approximately 1.5 miles from Lancaster train station. Plan your journey using the National Rail enquiries website.

There are cycle racks located at the Centenary Building entrance and outside Medical Unit 1.

The General Offices at each of our main hospitals are able to process the reimbursement of travel costs on presentation of proof of income related benefit and your appointment letter.

Get more information about claiming travel costs on the NHS website.

On site facilities

The hospital restaurant is on the lower ground floor of the Centenary Building and open seven days a week, 8am – 3pm & 5.15pm – 7pm. The food served in the restaurant is homemade and locally sourced.

  • Breakfast - 8am – 11am
  • Lunch – 12pm – 3pm
  • Dinner -  5.15pm – 7pm

A shop and tea bar operated by the Royal Voluntary Service is near the main outpatients department and open Monday – Friday, 8.30am – 4pm. A wide range of items are available including cards, magazines, newspapers, as well as hot and cold snacks and drinks.

There is a small café serving a selection of sandwiches and snacks as well as Costa Coffee in the main Centenary Building entrance. The café is open Monday – Friday, 8am – 5.30pm.

Personal listening devices for people with a hearing impairment are available at most clinic reception areas. These areas display the standard RNID purple notice.

General Office is in Medical Unit 1 and open Monday - Friday, 8.30am - 4.30pm.

Following a suggestion from staff, Governors, GPs, and members of the public, FREE Wi-Fi is now available for patients and visitors at Furness General Hospital, the Royal Lancaster Infirmary and Westmorland General Hospital. Being in hospital – whether it is as a patient on a ward or waiting for an outpatient appointment – is not where people would rather be so we hope that being able to use Wi-Fi to pass the time, will go some way to help ease the strain for them.

To access the FREE Wi-Fi, locate a wireless network called NHS Wi-Fi on your device, connect to it and then follow the on screen instructions.

Please note:

  • The guest WiFi is continuously monitored and will actively prevent access to inappropriate content.
  • Once activated your device will remain enabled for up to 7 days with no need to re-activate.
  • The system uses a ‘fair usage’ policy to ensure all users are provided with a fair proportion of the download speed available.
  • Our hospitals have comprehensive WiFi coverage, however, there are places where coverage may be weaker where you are likely to experience problems using the system.

People who take up the FREE Wi-Fi and use their own devices, do so at their own risk. There is no support available from staff at the Trust. Staff are there to care for patients and not to act as technical support if someone has trouble connecting to the Wi-Fi. We have no doubt that our patients and the public will support us with this plea.