This week’s edition is a Patient Experience Special which includes lots of news and updates from across the Trust.
Patient Safety Partner – An exciting new opportunity at UHMBT
Patient Safety Partners (PSP) is a new and evolving role developed by NHS England to help improve patient safety across health care in the UK. Here at the UHMBT we are excited to commence our recruitment of several PSPs to work alongside our colleagues, patients, and families to influence and improve safety within our hospital.
Stories can provide valuable insights on how we can improve on many distinct aspects of service delivery and care in our hospitals and in our community-based health care programmes. Patient stories can assist colleagues improve patient experience through education and reflection.
Care and communication passports
A hospital passport provides information about a patient's preferences and communication needs. Completed passports continue to be uploaded to the patients' electronic records. Evidence suggests that having a passport significantly enhances patient and staff experience and provides good quality inclusive health and care.
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