Patient Experience team

Patient Experience and Information

Meet the UHMBT Patient Experience team and what matters most to them...

"More seamless, person-centred pathways for patients and service users" - Emma Fitton, Associate Chief Nurse for Patient Experience, Safety and Quality Assurance "It’s about being kind and supporting each other. People do business with People." - Barry Rigg, Head of Patient Experience "Being kind, respectful, caring and supporting others." - Annette Shepherd, Patient Experience Lead "Working together to make our patients' care experiences positive and informed." - Helen Quayle, Patient Information Officer "Being kind, friendly, approachable, provide a listening ear" - Sharon Allen, Patient Experience Coordinator "Going the extra mile to support our Volunteers and to be able to listen and answer any queries." - Shirley Rigby, Patient Experience Coordinator "Engaging and involving patients, families and carers with their experience." - Martin Brooks, Patient Experience Assistant