The feedback from patients, carers, friends and family listed in this page are used to improve our hospital services and celebrate our successes. We also use the feedback to listen, learn, and improve the experiences of all who access our hospitals and community services.
National Surveys
Adult Inpatient survey 2023 (published May 2024)
Adult Inpatient survey 2024 (published June 2025)
Cancer Patient Experience survey 2024 (published July 2025)
Children and Young People survey 2024 (published January 2025)
Emergency Care survey 2024 (published August 2024)
Your feedback is anonymous and can be given in the following ways:
Online
You can click on the relevant survey link below:
Maternity Services survey
Emergency Services survey
Community Based Services survey
Outpatient Services survey
Furness General Hospital Inpatient Services survey
Royal Lancaster Infirmary Inpatient Services survey
Westmorland General Hospital Inpatient Services survey
Text
You can text 07816 342131
Telephone
The Patient Experience Team on 01229 404434
Email
It has never been more important to know what matters and to find out what’s really important to people right now. We would love to hear from you and share your stories and comments. Please share your story and what matters to you in the form here.