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Hospital contact numbers

Visiting during the coronavirus pandemic

Until further notice, visiting across Furness General Hospital, the Royal Lancaster Infirmary, Westmorland General Hospital and Millom Hospital is only permitted if:

  • The patient is receiving end-of-life care
  • Pregnant women will be allowed to have 1 partner with them throughout induction/labour and whilst attending their 20-week scan.
  • 1 parent/carer will be allowed to stay with their child/baby throughout their time in hospital
  • The visitor is supporting someone with dementia, a learning disability, autism, or something similar - where not being present would cause the patient to be distressed. For patients with dementia, John’s campaign is available for one family member/carer to visit and support the patient as needed

Visitors for the above must be agreed with the nurse in charge of the ward before attending the hospital. Please agree one main point of contact per patient and this should be the only person that contacts the ward by telephone to arrange visiting.

We have put lots of measures in place to ensure that all of our colleagues, patients and visitors are as safe as possible when visiting our hospitals or community services. Click the graphic to the right for more information.

Things to remember when visiting our hospitals

Outpatients or visitors coming to the hospital will need to wear face masks to reduce the risk of transmitting coronavirus to others. Evidence has shown that those infected with COVID-19 can have very mild or no respiratory symptoms (asymptomatic) and potentially transmit the virus to others without being aware of it.

For some, wearing of a face mask may be difficult, and therefore all other measures must also be considered and introduced e.g. social/physical distancing, timed appointments, being seen immediately and not kept in waiting rooms. Individual risk assessments should be undertaken where required; for example, patients with mental health and learning disabilities.

To stop the spread of coronavirus (COVID-19), you should avoid close contact with anyone you do not live with. This is called social distancing.

Try to stay at least 2 metres (3 steps) away from anyone you do not live with (or anyone not in your support bubble). 

There are markings and signs throughout our hospital sites to help you.

Washing your hands is one of the easiest ways to protect yourself and others from illnesses including coronavirus.


  • wash your hands with soap and water often – do this for at least 20 seconds

  • use hand sanitiser gel if soap and water are not available

  • wash your hands as soon as you get home

  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze

  • put used tissues in the bin immediately and wash your hands afterwards